SHIPPING & RETURNS
SHIPPING POLICY
UK Shipping
All of our products are shipped using the Royal Mail 48hr service. Our products are made to order and we normally dispatch within 3-5 working days. Circumstances such as bank holidays may cause a delay so please allow 2 weeks for delivery before reporting the item as late or missing.
We use plastic-free Eco Packaging suitable for recycling!
RETURN & EXCHANGE POLICY
If you are not entirely satisfied with your purchase, we're here to help.
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Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item needs to have the invoice or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit/debit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.